Resume - Roger Soucy

Professional Experience

Responsibilities include UX & UI design, prototyping, client relations, development support, human factors / usability testing, process governance and documentation for various client projects in the Medical, Life Sciences and Consumer Health sectors
Designer and co-inventor of two large volume infusion pumps (LVPs) capable of delivering multi-channel infusion therapy to patients in a controlled, efficient, and safe manner using a variety of system-level and user configured program options
Designed desktop interface for 3D navigation system to guide surgeons performing VATS lung resection surgery to minimize healthy tissue loss while maintaining safe margins.
Designed mobile interface for wearable ECG monitoring system to provide health condition feedback to patients while letting them log symptoms.
Designed mobile interface for a rapid point of care (POC) in vitro diagnostic tool, which detects protein biomarkers that predict the severity of traumatic brain injuries within minutes so that proper care can be administered without delay.
Designed embedded user interface for a respiratory support ventilator that monitors patient respiratory system and delivers controlled, heated and humidified, oxygenated therapy to a patient.
Usability testing on OTC products for flu test and blood collection, and clinical infusion therapy devices.

Redesigned three primary online sites for creation and management of team membership, event volunteering, and student/parent participation within FIRST® robotics programs
Conducted heuristic evaluations of current products to identify usability problems in the interface design
Designed new user interfaces and interaction models to improve usability and alignment with the strategic goals of stakeholders and the four different robotics programs
Created interactive prototypes to demonstrate key aspects of the design to a level necessary to test hypotheses of usability improvements
Recruited and moderated usability testing of new designs and created report of findings and recommendations

Lead and mentored a team of 4 junior UX Designers in the creation of artifacts for an enterprise level medical software suite used for increased safety and control in the delivery of medications, management of inventory, provisioning, monitoring, and updating of several counterpart hardware platforms
Worked closely with Product Owners to clarify and revise product requirements and functional specifications to arrive at a state of readiness for UX Team to deliver accurate and effective solutions
Created storyboards, task flow diagrams, wireframes and interactive prototypes which were used for requirements validation, client presentations, usability testing, and development team knowledge transfer
Defined and managed UX team processes, tools, governance, and integration with an agile environment used by 4 development teams
Improved development team sprint velocity while reducing iterative cycle count and software bugs

Consultant for clients ranging from small startups to large corporations for websites, web applications and offline products
Deliverables ranged from low to high-fidelity artifacts including fully annotated wireframes, interaction design, conditional logic, and UI layout
Created low and high-fidelity interactive prototypes for usability testing
Handled all aspects of client relations from the initial sales call to project completion (i.e. writing proposals, defining business goals, project requirements, stakeholder interviews, weekly update meetings, etc.).

Created the interaction design for new and existing features for desktop software used by Commercial Aviation Dispatchers and Air Traffic Coordinators to providing situational awareness and decision support
Redesigned the WSI e-commerce website for the purchase and management of software product subscriptions resulting in an improved user experience
Conducted user research including qualitative onsite interviews and quantitative online surveys to identify environmental constraints, primary and secondary task flows, and use cases
Collaborated with Product Managers and other key stakeholders to define detailed product requirements and conceptualize preliminary design considerations

Designed interfaces for Apple iOS, computer software applications, touch-screens, and keypad products using various user interface design methods including: sketching, wireframing, low & high fidelity prototyping (i.e. sketches, clickable PDFs, and coded prototypes)
Conducted qualitative and quantitative user research using a variety of methods from ethnographic interviews, focus groups, and online surveys
Simultaneously managed 4-8 products in active development at any given time, while maintaining a portfolio of over 50 actively selling products
Managed and oversaw product launch activities, negotiated licensing contracts, managed third party product compliance testing and certification, and was responsible for profit and loss throughout product’s lifecycle