Resume

Professional Experience

Managed and coached a team of 3 designers, improving collaboration and design quality for faster delivery.
Led end-to-end UX for web and mobile, producing storyboards, task flows, wireframes, and prototypes, increasing engagement.
Applied research insights to optimize user journeys and designs boosting retention.
Facilitated design sprints and ideation sessions.
Integrated AI-assisted tools to accelerate solution validation.
Built and maintained a scalable design system, reducing design debt.

Delivered UX/UI design for Medical, Life Sciences, and Consumer Health clients, increasing safety while reducing user errors.
Managed client communications, project scope, and stakeholder alignment.
Designed interfaces for medical devices including surgical navigation systems, wearable ECGs, infusion pumps, and ventilators.
Facilitated usability testing, applying findings to improve designs and patient safety.
Co-inventor of two large-volume infusion pumps (US Patent 2023/0115595).

Redesigned web platforms for membership, volunteering, and participant management, reducing time-on-task and user errors.
Presented research-driven recommendations to leadership to guide program-wide decisions.
Designed scalable interfaces, created interactive prototypes, and conducted usability testing.Created interactive prototypes to test and validate usability improvements.

Led a team of 4 UX designers delivering enterprise medical software and hardware solutions, increasing delivery velocity of design output to development teams with less iteration.
Defined requirements with Product Owners and served as client-facing UX lead.
Streamlined workflows and implemented new processes reducing defects and accelerating sprint completion.
Created storyboards, wireframes, and prototypes; established UX governance integrated with multi-disciplinary agile teams.

Redesigned desktop software for aviation dispatchers and air traffic coordinators, improving situational awareness.
Enhanced e-commerce platform usability, increasing subscription conversions.
Conducted user research and optimized workflows based on onsite interviews and surveys.

Delivered UX solutions for startups and enterprises across desktop, mobile, and offline products.
Managed projects end-to-end, ensuring stakeholder alignment.
Produced wireframes, interaction designs, and prototypes for usability testing and iteration.

Designed interfaces for iOS, desktop, touchscreen, and keypad products, improving user satisfaction.
Conducted user research to drive strategy and usability improvements.
Managed 4–8 active products and a portfolio of 50+, directing launches, licensing, compliance, and P&L.
NH High Tech Council Product of the Year Finalist (2011) for DMS-3.1 media server.
Co-inventor of a distributed intercom system (US Patent 8,189,753).

Skills

UX Design & Interaction: Wireframing, Storyboards, Task Flows, Interaction Design, Information Architecture, Responsive Web, Native Mobile, High-Fidelity Prototyping, Design Systems, Accessibility, Heuristic Evaluation
Leadership & Collaboration: Team Leadership, Mentorship, Stakeholder Management, Cross-Functional Collaboration, Workflow Optimization, Design Sprints & Workshops
User Research & Testing: Interviews, Focus Groups, Surveys, Usability Studies, Cognitive Walkthroughs, Requirements Validation, Insight Synthesis, Journey Mapping, Prototype Testing
Product & Technical Expertise: Product Lifecycle Management, Requirements Definition, Agile/Scrum, Hardware/Software Interface Design, Compliance Testing, Traceability, E-commerce & Subscription PlatformsUsability Testing

Tools & Methods

Education

ID #59589893

3.9 GPA

ID #000192059

Volunteering

Helped organize and run monthly meetings for the local UXPA chapter including, sourcing venues, speakers, and sponsorships
Designed and launched a new website for the chapter.